Terms & Conditions
These terms govern your use of www.shivayonic.com and any work you commission from us. By using the site or commissioning a design, you accept them.
Who you are contracting with
Business: Shivayonic Invites, a unit of Bholenath Productions. Website: www.shivayonic.com. Customer care email: ipcplindia@gmail.com. Customer care phone / WhatsApp: +91 99900 99980.
What we do
We create bespoke digital invitations, original music and celebration films. Everything is made to order for your occasion. Browsing the site, adding a design to your basket or submitting a brief does not by itself form a contract: a commission begins when we have confirmed the scope, the price and the timeline with you and you have accepted them.
Prices, taxes and quotations
Fixed-plan totals are shown before you submit your details and are charged only after you review them and continue to secure payment. Custom commissions are quoted and approved before payment. All amounts are in Indian Rupees. Applicable taxes are included or shown on the invoice as required by law, and the invoice is sent to the email address you provide.
Delivery
Everything we make is delivered digitally, by email and WhatsApp, to the contact details you give us. There is no physical shipment and no shipping charge. Once the brief and the final details are confirmed, an invitation is typically delivered within 1 to 4 days; bespoke films and original music follow a separate schedule that we agree with you in advance. Timelines are estimates that depend on how quickly your content, approvals and answers reach us.
Revisions
Your commission includes a revision window with our team, and the consultation and customisation window can stay open for up to 6 days. Revisions cover refining what was agreed. A change of direction, a new concept or additional deliverables are new work and are quoted separately.
What you give us
You confirm that the names, photographs, music, logos and any other material you send us are accurate and are yours to use, or that you have permission to use them. Please check names, dates, spellings and venue details carefully — we produce what you supply, and reprints of an approved file caused by an error in the details you gave are chargeable. You agree not to send us anything unlawful, defamatory, obscene, or infringing someone else's rights.
Using the site
You may use this site to browse our work and commission ours. You may not copy, scrape, resell or republish the designs, photographs, text, music or code on it, attempt to breach its security, or use it in any way that interferes with other people's use of it.
Our responsibility
We will carry out your commission with reasonable skill and care. We are not liable for delays or failures caused by events outside our reasonable control, including power or internet failure, acts of government, or natural events. Nothing in these terms limits or excludes any right you have as a consumer under the Consumer Protection Act, 2019, or any liability that cannot lawfully be limited.
Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the competent courts in India. Your rights and remedies under the Consumer Protection Act, 2019, including your right to approach a consumer commission, are unaffected.
Grievance Officer
Designation: Grievance Officer. Email: ipcplindia@gmail.com. Phone / WhatsApp: +91 99900 99980. Write to us at the address above with your name, contact details, what happened and what you would like done. We acknowledge every complaint within 48 hours and work to resolve it within one month of receiving it, as required by the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Data protection grievances under the Digital Personal Data Protection Act, 2023 are answered within 90 days, and usually far sooner.
Last updated 4 September 2026.